Travel Pack
At Helen & Kristian, material choice is an essential part of both our design and our responsibility. The entire collection is made from durable cotton canvas – a robust natural material that combines strength, comfort, and breathability.
We strive to create products that last, which is why both textiles and packaging are carefully selected with quality and the environment in mind. Natural fibers not only provide a timeless and functional look, but also make our products a conscious and more sustainable choice.
We make it easy for you to receive your order – whether you prefer to pick it up yourself or have it delivered right to your door.
You can pick up your order free of charge at our address in Sarpsborg, or choose from several flexible shipping options with different carriers – so you can select what suits you best.
All orders are processed the same day and typically shipped within 24 hours.
We offer standard shipping across Norway, with an estimated delivery time of 3–7 business days, depending on your location.
For express delivery or international shipping, we use UPS.
If you have specific requests, feel free to contact our customer service – we’re happy to assist!
Our bags and pouches are made from durable cotton canvas – a robust natural material that, with proper care, can last for many years. To preserve quality, shape, and color, we recommend:
Before first use
Treat the products with a water-based impregnation spray to protect against dirt, moisture, wear, and sunlight.
Reapply regularly, especially before the summer season.
Cleaning
Empty the bag/pouch and shake out any dust or debris.
Use a clean, damp cloth to wipe the fabric. For stains – use mild soapy water and a soft brush or cloth, and clean gently.
Avoid machine washing or soaking – cotton canvas may shrink and lose color.
Shape and finish
Let the product air-dry at room temperature, away from direct sunlight and heat sources.
A handheld steamer can be used to remove wrinkles, but avoid steaming directly on the logo and metal details. Ensure the steamer is clean to prevent stains.
Storage
Store in a dry place, away from direct sunlight to prevent fading.
Hang or fill lightly with paper to help maintain its shape.
Avoid storing in sealed plastic, as this may trap moisture.
